Sentinel
The core processes and methodology in keeping our services at the highest level!
“While there is an on-going manpower shortage in the security industry, Twinrock Sentinel is the rock of our operations… making sure any officer, permanent or relief, will be able to run the operations at any sites”
Technology
THOR – Twinrock Security App
- Attendance and Annual/Medical leave application
- Site task list
- Clocking and Patrolling
- Incident reporting
Integration of Systems
- CCTVs
- Video analytics
- LPR and Access control
Manpower
Command & Control of Officers
Site Leaders Community
- A common communications space
Leading Remuneration
- Matching or exceeding market rates
- Performance-based allowances
Workplace Safety & Health + Welfare
- Guardroom cleanliness
- Check-ups and Check-ins
Procedure
THOR App
- Task list, Incident reporting and Attendance
Site Documentation and Protocols
- Risk Assessment, Standing Orders and SOPs
- Drafted by in-House Accredited Security Consultant
Client Relations
- Regular meetings and communication
Operational Readiness
- Red teaming & On-site exercises
24 hours Physical Command Centre
- Deployment and Communication